Flowserve Corporation Field Service Technician (Lake Charles, LA) in Baton Rouge, Louisiana
Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.
Based out of Lake Charles, Louisiana, travel to customer locations to troubleshoot and repair all Flowserve Control Valve Business Unit products, solicit the sale and installation of spare parts. Repair and overhaul competitor’s valves when needed. Have end users rely upon and consider the technician as a knowledgeable control valve resource. This position also involves the use of valve diagnostic systems for predictive and preventative maintenance. Troubleshoot equipment returned to the factory for failure analysis. Answer customer’s questions over the telephone or by e-mail in order to solve problems. Analyze parts and equipment that have been returned to the factory for failure evaluation. All other duties as assigned by manager. This position requires the Field Service Technician to be centrally located in or near Lake Charles, LA, we are seeking local applicants.
Troubleshooting and repairing equipment in the field. The equipment will primarily consist of Flowserve Control Valve products, but may also include control valve products of other manufacturers.
Provide technical phone support to customers
Assist Flowserve QRC’s when requested and available.
Assist the engineering department with failure evaluations.
Initiate Non Conformance Reports (NCR’s).
Conduct diagnostic testing on control valves and interpret the results. Testing can be via SoftTools, Profiler, ValveSight, FAST Test, or StarTalk XP software.
Ability to configure, calibrate and commission all digital equipment manufactured by Flowserve. Proficient with HART, MODBUS and Foundation Fieldbus digital communication protocols.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate's degree (A. A.) or equivalent from two-year college or
technical school; two years related experience and/or training; or
equivalent combination of education and experience.
A minimum of three years assembly of control valves. Experience with Flowserve Advanced Products (preferred), computers and electronics.
Experience setting up and calibrating electronic positioners. Excellent documentation skills regarding service reports and other documentation. Must be able to troubleshoot problems, advise and make corrective repairs. Able to work well without supervision. Needs to interface well with customers.
Extensive local travel using a company assigned service vehicle, must be able to successfully complete a motor vehicle records check. This role will be located within the vicinity of Lake Charles, Louisiana.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
HELPFUL KNOWLEDGE, SKILLS, ABILITIES
Basic knowledge of computers is helpful.
Job Posting Category Operations
Employment Type Full time
Percentage of Approximate Travel Required 50%
Remote Worker Yes
Other Posting Location
Relocation Eligible No
Country United States of America
Req ID 36779BR