Flowserve Corporation On-Site Applications Engineer in Fort McMurray, Canada
Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.
The Application Engineer sees it all—design, manufacture, installation and operation of our pumps and seals at our customers’ sites in the oil and chemical industries. In this challenging position the Application Engineer (AE) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The Application Engineer is actively engaged in troubleshooting problems and implementing solutions on-site at the customer facility and at our repair center in Fort McMurray.
BS Mechanical Engineering or equivalent technical degree required.
3 - 5 years of work experience with mechanical seals, pumps or the oil and gas industry
In-plant operations experience highly desired.
Knowledge of the design, materials, and operational requirements of mechanical seals and rotating equipment, especially centrifugal and liquid ring vacuum pumps, a positive.
Must have a strong customer focus and project a positive corporate image.
Must be a team player, able to problem-solve and work constructively with customers and co-workers.
Strong mechanical aptitude, organizational, and interpersonal skills.
Excellent communication in both verbal and technical writing skills,
Computer proficiency: Microsoft Office, AutoCAD, and Autodesk Inventor experience
Some physical activity required (e.g., light lifting, walking large customer sites, and ascending/descending ladders and staircases in multi-story facilities).
Communicate the needs of customers to Flowserve, and be the customers’ primary source of information regarding design, application, installation, operation, and maintenance of our mechanical seals.
Act as liaison between customers and Flowserve’s sales engineers, reliability engineers, customer service, and manufacturing.
Troubleshoot technical problems at our customer sites and in-house at our Flowserve Quick Response Repair Center.
Complete projects requiring both hands-on and mathematical approaches such as failure analysis reports, product performance reports, and engineering analyses.
Evaluate reports and data to support recommendations for improvement, replacement, or repair of equipment.
Help organize and ensure monthly meetings to maintain visibility on equipment performance.
Provide technical guidance about successful installation and operation of our products, ensuring that standardized installation procedures are followed.
Maintain data regarding customer equipment and parts inventories, responding with appropriate actions regarding inventory reduction and consolidation.
Maintain data in engineering systems; process engineering change notices; submit corrective action reports; and maintain current, accurate, organized files.
Help conduct technical training as needed for our customers.
Bachelors of Science preferably in Mechanical, Chemical, Petroleum Engineering
Provide technical support and recommendations for the selection, sizing, and application of Flowserve Seals and or pumps.
Support operations, quality, and other customers as necessary to meet their objectives and to achieve on time delivery goals.
Prepare technical reports of appropriate depth and detail to document product design development, seal failure analysis, and laboratory and field testing programs.
Participate in interdepartmental activities to ensure that concurrent engineering techniques and best practice processes are effectively implemented throughout the engineering group.
Review of design for manufacturability and design cost issues
Support standardization and continuous improvement of product and process
Job Posting Category Sales
Employment Type Full time
Percentage of Approximate Travel Required 10%
Other Posting Location
Relocation Eligible Yes
Req ID 36125BR