Flowserve Corporation Corporate Inquiries Manager in IRVING, Texas

Company Overview

Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.

Position Description

The Corporate Inquiries Manager, will report to the Director, Corporate Inquiries and will lead investigations of reported allegations of employee misconduct, fraud, corruption, illegal acts, policy violations and/or violations of the Company’s Code of Business Conduct as well as manage the company wide investigations case management process.

Job Responsibilities:

Lead assigned investigations in the performance of employee misconduct, fraud, corruption and other complex, more significant risk areas. To include:

● Perform investigative procedures by developing objectives, obtaining and analyzing data (data mining), evidence and defining issues

● Develop and execute investigative plans, conduct interviews that involve eliciting relevant information and facts, review evidence and define issues

● Prepare written reports and memorandum for presentation to corporate executives and management

● Assist/lead with the development of quantitative data analysis and data mining program in support of investigations, assessments, and/ or in responses to regulatory compliance-related inquiries, emphasizing the development of database driven reports and analyses.

● Assist/lead in assessing, developing, maintaining, systematic data mining and reporting protocols and promoting continuous improvement of tools and processes to strengthen the company’s compliance, fraud risk assessment, and Corporate Inquires programs

● Prepare and deliver training presentations

● Support other BI&C sub-functions/teams, including Anti-Bribery compliance and trade compliance, on a project-by-project basis, to effectively define and scope, audit and investigative engagements

Assist in managing the tracking and monitoring process of Flowserve’s hotline reports, to include:

● Track, follow up and provide closure on hotline allegation reports

● Work cross departmentally with Corporate Audit Services, Human Resources, Ethics & Compliance and Legal to evaluate, discuss and resolve Flowserve’s hotline allegations/complaints

● Perform statistical analysis of the hotline and investigative data for weekly, monthly, quarterly and annual reporting

● Manage and produce the reporting and delivery processes related to the quarterly Ethics and Compliance Committee and investigations Group

● Act as a liaison between various corporate and operational functions and the BI&C team to assign investigations, monitor assignments and manage the reporting process, including follow up activities as necessary

● Manage various monitoring and tracking systems using SharePoint, NAVEX Ethics Point and NAVEX Issue & Event Manager

● Manage various projects/programs to improve the collection, forecasting and presentation of the hotline data

Position Requirements

● Business-related Bachelor’s degree from an accredited college or university

● Five to eight total years of professional experience or equivalent, including at least three years’ experience in conducting fraud, ethics and anti-bribery investigations (i.e., FCPA), and external or internal audit

● Extensive finance and accounting knowledge, including detailed understanding of financial audits to detect system weaknesses and potential failures of internal controls

● Experience conducting employee misconduct investigations

● Working knowledge of the US Foreign Corrupt Practices Act and/or similar international laws

● Skilled in advanced interviewing techniques

● Skilled in planning and project management, and in maintaining composure under pressure while managing multiple tasks and meeting deadlines

● Skilled in concepts and detection techniques regarding concepts of fraud, digital and investigative forensics

● Skilled in collecting, analyzing and evaluating complex data, and information, and drawing logical conclusions

● Possess strong and effective verbal and written communication skills, including active listening skills and skills in presenting findings and recommendations

● Possess strong analytical and problem-solving skills in forecasting and analyzing variances to ensure accurate reporting. Demonstrate a proven ability to effectively manage multiple projects/priorities of varying levels of complexity

● Ability to establish and maintain appropriate working relationships with co-workers, staff and external contacts, and to work effectively in a professional team environment

● Assertive personality with strong interpersonal skills

● Flexibility to effectively adapt to fast changing situations

● Ability to manage multiple tasks and re-prioritize issues and tasks easily

● Ability to work independently in changing environments.


● Licensed Attorney

● Certification (or working towards) as a CFE, CPA or CIA

● Second language ability (particularly Chinese Mandarin or Cantonese, Spanish, German, French, or Portuguese)

● Demonstrated advanced skills using Excel (e.g., v-lookup and pivot tables), NAVEX Ethics Point, NAVEX Issue & Event Manager, SharePoint, Team Mate, databases, data mining and analysis tools, such as ACL or Idea and/or similar business software systems

● Knowledge of other business software used to prepare executive summary and memorandum-type reports

● Project management experience

● Experience with continuous monitoring and/or business intelligence systems

Job Posting Category Legal/Environmental/Safety

Employment Type Full time

Percentage of Approximate Travel Required 25%

Remote Worker

Other Posting Location

Relocation Eligible No

Country United States of America

Req ID 35491BR