Flowserve Corporation Human Resources Representative (ANZ & Indonesia) in Mulgrave, Australia

Company Overview

Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.

Position Description

Professional Services is responsible for the regional and local delivery and execution of HR programs and policies as well as providing day-to-day HR support for people managers. Working closely with Centers of Expertise and Regional Service Delivery, Professional Services contributes to resolution of issues beyond Tier I and Tier II support, which require professional-level consulting and decision making skills. They also collaborate with HR Business Partners to ensure workforce planning and human capital management initiatives specific to a platform or business unit are deployed locally.

Position Requirements

Talent Acquisition

a. Facilitate University recruiting, apprentice, and other early career talent acquisition programs designed to meet future talent demands of business. Support HR COEs in broader Company branding and diversity recruiting initiatives.

b. Manage requisition workflow including accuracy/quality of position descriptions, appropriate titling/leveling assignment, and overall data accuracy.

c. Partner with talent acquisition resources to fill open positions with high-quality candidates; support the hiring process via interviews, offer generation/approval, and escalation of hard-to-fill requisitions.

d. Develop hiring manager capabilities in selection tools/processes to enable the best hiring decisions possible. Contribute to selection process for managerial/other key hiring decisions.

e. Support integration of new associates related to mergers/acquisitions in area of responsibility.


a. Coach employees and managers on performance/personnel issues and dispute resolution

b. Engage, support, negotiate and manage Company union related matters and activities.

c. Approve written employee actions including performance improvement plans and progressive disciplines; seek

additional review from Center of Expertise and Legal as needed

d. Investigate grievances/complaints related to disciplinary actions, discrimination, harassment and workplace violence; protect confidentiality and sensitivity of investigation details. Engage in other investigations as directed by Ethics function.

e. Support site-level employee engagement initiatives including survey participation; drive employee and manager accountability for plans to monitor and improve engagement

f. Provide initial counsel to managers regarding compensation (e.g., pay adjustment, promotion, etc.) and benefits requests (e.g., expatriate relocation/perquisites); escalate to the appropriate HR and business leaders for final approval


a. Counsel Managers on deployment of Career Planning and Performance (CPP) process, and influence improved compliance and effectiveness.

b. Ensure compliance with Performance Culture objectives, actively encouraging robust performance differentiation with supported managers.

c. Deliver COE-supplied training content specified by Corporation, or other programs as directed in support of approved location/platform initiatives.


a. Propose/Review termination requests for compliance with FLS process, and to ensure effective management of FLS risks.

b. Plan/Execute approved company realignment programs in area of responsibility

c. Maintain local exit interview process to collect feedback from departing associates to identify potential improvement opportunities.


Holds a bachelor’s degree in human resource management or related field, with prior experience and knowledge in above accountabilities.

More than 5 years of related HR experience, with additional in-depth expertise areas allowing

for broader contribution within function on Regional basis

The successful contributor in this role should demonstrate proficiency in the following:

Demonstrates understanding of HR practices and policies, and that of nuances and/or legal restrictions within site level. Ability to understand the need for change and adapt to change;

Displays a high energy level and sense of urgency for getting things accomplished;

shows a bias towards action;

Able to make sense of issues, identify and solve problems;

Able to convince others on proposed courses of action;

Utilizing PC-based tools to extract and analyze date, and make/present data-based recommendations to stakeholders

Job Posting Category Human Resources

Employment Type Full time

Percentage of Approximate Travel Required 25%

Remote Worker

Other Posting Location

Relocation Eligible No

Country Australia

Req ID 35221BR