Flowserve Corporation Field Service Technician in West Chicago, Illinois

Company Overview:

Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.

Position Description:

Flowserve is seeking a skilled, knowledgeable Mechanical Field Service Technician to troubleshoot and repair Flowserve’s pumps and equipment for our customers in industries such as oil and gas, chemical, nuclear, coal, and wastewater industries. This challenging position based in West Chicago requires an experienced mechanic who can provide confident expertise in the face of operational problems. The Field Service Technician will repair and install equipment, oversee start-up, conduct maintenance, and monitor the performance of our products at our customers’ locations. While the Field Service Technician may be the only Flowserve representative on site, the Tech can call upon the resources of Flowserve’s Field Service Team and Application Engineers to ensure that our products are operating at peak performance. Flowserve counts on the Field Service Technician to be an indispensable resource to our customers, creating a lasting competitive advantage for our products and services.

  • Make direct, in-person service calls in response to customer requests

  • Develop field service project quotes for presentation to the customer

  • Assess mechanical problems and take actions to resolve promptly

  • Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly

  • Ensure that equipment is installed successfully and on schedule

  • Check equipment prior to start-up and assess start-up performance

  • Work side-by-side with our customer’s personnel, and lead work crews as required

  • Monitor the maintenance and performance of Flowserve equipment

  • Train customers in the proper procedures for operating and maintaining Flowserve products

  • Collaborate with Flowserve Sales Engineers to ensure a coordinated approach to serving our customers

  • Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering

  • Maintain organized, accurate, timely records, including daily reports, jobs quoted, jobs performed, and time and materials charged

  • Communicate by word and actions Flowserve’s values for ethics, safety, and quality

Position Requirements:

  • Five or more years of experience in mechanical field service, specifically repairing pumps

  • Skilled in the repair of large, high-end, single-stage and multi-stage pumps; laser alignment, rigging, and pump seals

  • Experienced in removing and installing pump bases (epoxy grout, including pressure grout)

  • Knowledgeable about the industrial applications and operations of pumps

  • Excellent ability to read and interpret blueprints, engineering drawings, and schematics

  • Skilled at writing clear, concise emails with a professional tone

  • Capable in Outlook, Word and Excel

  • Must be able to travel 90% of the time with frequent overnight stays required.

  • Must have an active driver’s license with a good driving record and be able to pass a DOT (Dept of Transportation physical); will drive Company truck

  • Outdoor physical activity is required, including lifting up to 50 pounds, twisting and pulling heavy equipment to assemble and disassemble, ascending/descending ladders and staircases, and climbing in, under, and around large equipment often located outside

  • Must have High School diploma or GED equivalent

Preferences:

  • Must be a self-starter with good follow-through, capable of working independently with little supervision

  • Experience with rotating equipment

  • Experienced in successfully leading work crews

  • Able to explain mechanical problems, and articulate the thinking behind recommendations

  • Must be good at solving problems with other people

  • Able to remain calm and even-tempered in the face of challenges, demands, and deadlines

Job Posting/Business Card Title:

Field Service Technician

Primary Posting Location:

West Chicago, Illinois US

Percentage of Approximate Travel Required:

90%

Country:

United States of America

Job Posting Category:

Operations

Employment Type:

Full time

Relocation Eligible:

Yes

Auto req ID:

37561BR

37561BR