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Flowserve Corporation Project Engineer in Arnage Cedex, France

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Position Description:

  • Dealing with and resolving customer guaranteed after-sales complaints, technically and commercially

  • Carry out on-site expertise missions to make a diagnosis before AVG support

  • Be in close communication with the customer and sales

  • Supervise on-site operations taken as collateral

  • To be in support and strength of proposal on technical issues of customers

  • Implement ingep to improve costs-enhancing measures

  • Ensure reporting and communication

  • To pilot and track guaranteed business with high technical and financial value and to interface the customer with the company's services

  • Ensure feedback to the company's various services and in connection with quality service

Position Requirements:

Reporting and communication:

  • Offer management rules and procedures to improve service efficiency, reduce costs, etc.

  • Keep up-to-date with the various statistics to track Flowserve's current business and performance in terms of responsiveness and costs.

  • Keep the AVG manager informed of likely developments, positive or negative, of current cases and propose an action plan to deal with the situation.

  • Participate in internal meetings as well as various conference calls.

  • Ensure in-house reporting and communication, in particular in order to share best practices.

  • Support and take over from the AVG manager when necessary (leave, travel...)

  • Support the sales force in trading shares.

Preferences:

TECHNICAL SKILLS

Business skills

  • Knowledge in Mechanics, Hydraulics and Materials.

  • Knowledge of Marketing Techniques.

  • Knowledge of the design of centrifugal and volumetric pumps depending on their market and use

  • Knowledge of the vibrational diagnosis of machnies

  • Knowledge installation, process and use of centrifugal and volumetric pumps

  • Technical knowledge of electrical equipment, waterproofing and training technologies

  • Using the Root Cause Analysis method to perform complex assessments

  • Mastery of English (read, written, spoken).

  • Mastery of computer tools.

  • Mastery of communication and presentation

  • Knowledge and follow-up of internal processes and procedures

Job Posting/Business Card Title: Project Engineer

Primary Posting Location: Arnage Cedex, France

Percentage of Approximate Travel Required: 0%

Job Posting Category: Operations

Employment Type: Full time

Auto req ID: 48709BR

Country: France

Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.

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