Flowserve Corporation On-Site Applications Engineer in Billings, Montana
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The Application Engineer sees it all—design, manufacturing, installation and operation of our pumps and seals at our customers’ sites in the oil and chemical industries. In this challenging position the Application Engineer (AE) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The AE is actively engaged in troubleshooting problems and implementing solutions onsite
at nearby customer facilities and at our repair center in Billings, Montana.
This position is located in Billings, Montana
Communicate the needs of customers to Flowserve, and be the customers’ primary source of information regarding design, application, installation, operation, and
maintenance of our centrifugal and liquid ring vacuum pumps, and mechanical seals.
Act as liaison between customers and Flowserve’s sales engineers, reliability engineers, customer service, and manufacturing
Troubleshoot technical problems at our customers’ sites and in-house at our Flowserve Quick Response Repair Center
Complete projects requiring both hands-on and mathematical approaches such as failure analysis reports, product performance reports, etc.
Evaluate reports and data to support recommendations for improvement, replacement, or repair of equipment.
Present clear verbal and written technical explanations to customers, tailoring content and style to the audience
Implement and administer the mechanical seal standardization and customer specification process.
Help organize and ensure monthly “Bad Actor” meetings to maintain visibility on equipment performance
Provide technical guidance about successful installation and operation of our products, ensuring that standardized installation procedures are followed
Maintain data regarding customers’ equipment and parts inventories, responding with appropriate actions regarding inventory reduction and consolidation
Maintain data in engineering systems; process engineering change notices; submit corrective action reports; and maintain current, accurate, organized files.
Help conduct technical training as needed for our customers
BS Mechanical Engineering, or equivalent technical degree required.
All levels of experience will be considered, including new grads and mid-career. In-plant operations experience highly desired.
Knowledge of the design, materials, and operational requirements of mechanical seals and rotating equipment, especially centrifugal and liquid ring vacuum pumps required.
Must have a strong customer focus and project a positive corporate image
Local travel using personal vehicle, and some overnight travel required.
Some physical activity required (e.g., walking large customer sites, and ascending/descending ladders and staircases in multi-story facilities).
Job Posting/Business Card Title: On-Site Applications Engineer
Primary Posting Location: Broomfield, Colorado US
Percentage of Approximate Travel Required: 25%
Other Posting Location: Billings, Montana US;
Job Posting Category: Engineering/R&D
Employment Type: Full time
Country: United States
Auto req ID: 49685BR
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