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Flowserve Corporation Service Center Engineer in Pasadena, Texas

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

The Quick Response Center (QRC) Engineering Specialist provides engineering and technical assistance to QRC personnel, Commercial Operations, Sales Engineers and customers to develop the best possible repair and/or upgrade solutions to aftermarket jobs withinthe boundaries of responsibility per the applicable procedures (CORP- AMSS-1058).

The QRC Engineer will also provide technical interpretation of specifications, procedures, policies, quality, and equipment reliability to concerned parties. The QRC Engineering Specialist may initiate and supports, but typically does not perform project fulfilment engineering (job engineering).

Duties and Responsibilities include:

  • Reviews DCI reports, Customer Specifications/instructions, and develops high level scope of work for QRC jobs when required and in compliance with procedure CORP-AMSS-1058.

  • Implements engineering best practices and Flowserve standards such as weld procedures, bolt torque, materials, hydro test, etc.

  • Identify upgrade opportunities and support the generation of technical proposals to support such upgrades.

  • Liaise/collaborate with Engineering Services/Project Engineering when non-generic upgrades/solutions would be opportune/required.

  • Support technical and commercial justification analysis.

  • Act as engineering liaison for Project Engineering during order fulfilment phase.

  • Accountable for documenting and communicating design changes initiated by the QRC per the applicable procedures and systems.

  • Accountable for reviewing and noting/documenting customer’s or 3rd party changes per the applicable procedures and systems.

  • First technical contact for witnesses; review specifications & requirements for visit.

  • Responsible for failure analysis reports of specific jobs, when required.

Responsibilities & Requirements:

  • Engineering degree and 8 years of related experience

  • 2-Dimensional design experience (preferably Computer-Aided Design)

  • Engineering documentation, drafting, geometric dimensioning and tolerances

  • Effective oral and written communications skills

  • Collaborative interpersonal skills

  • Advanced project management tools, methods and applications

  • Accountability and execution for completing work timely and to specifications

  • Experience with PLM, ERP, and other planning and engineering systems

Preferred Experience / Skills:

  • Able to work closely with customers (face to face or by telephone); good verbal and written communicator with a confident and positive manner.

  • Continuous Improvement Process (CIP) methodology understanding.

Job Posting/Business Card Title: Service Center Engineer

Percentage of Approximate Travel Required: 25%

Primary Posting Location: Pasadena, Texas US

Job Posting Category: Engineering/R&D

Employment Type: Full time

Country: United States

Auto req ID: 49667BR

Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.

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