Flowserve Corporation Solutions Engineer in Singapore, Singapore
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
Engineering Services works in close collaboration with Commercial Operations, Sales, QRC Teams and Project Engineering and provides technical support to develop / promote technical solutions. This role is especially meant for regions where limited Engineering Specialists are available such as APAC, LA and ME and meant for engineers covering the front-end portion of the business. Solutions Engineers also ensure the pool of specialist can be maintained on the top of those individuals following the Design Engineer path.
The Solutions Engineer leads all requests for technical solutions of a given area and works under guidance of Engineering Specialists to provide support and expertise to internal and external customers on RFQ, Orders, Root Cause Analysis, etc.
Conveys pump industry market knowledge, and demonstrates in-depth knowledge and breadth in Engineering principles.
Understand the nature and purpose of pumps upgrade and evaluate the customer operational requirements in accordance with design and specifications and standards
Interact with Central Engineering in other regions and Product Engineering in respective Business Units to develop the scope of work to upgrade pumping equipment in accordance to achieving technical and performance requirements of customers
Works with local resources recommending corrective actions to remediate most product performance issues Creates custom repair and overhaul procedures to utilize customer or local facilities to restore product performance to required levels
Prepares technical proposals for pump upgrades and/or repairs in close collaboration with Commercial Operations in delivering complete solutions to a customer
Promotes Services & Solutions Engineering expertise and capabilities to customers
Manages and leads regional resources to identify and execute on solution engineering
Develops new program/methods of solving problems and modifying existing product designs to meet customer needs and improve product life Travel to site to lead Root Cause Analysis in collaboration with local resources Support Sales calls to attend, present and detail key points in technical offerings during site discussions with End-Users.
Support Sales strategy when targeting new customers in presenting Flowserve Services & Solutions Engineering capabilities, products and success stories.
Periodically develop presentation materials used for internal and external promotion of SSE products, case studies, whether during internal events or at external industry events (Technical Forum, Symposium)
Assist Sales and Operational Teams to assess their training needs; develop new or use existing training material to help raise technical competency across the assigned areas and possibly in the whole region.
Engineering degree or equivalent and at least 4 years related experience
Computer Assisted Design/3-Dimensional design and modeling systems
Report writing and technical memos
Effective oral communication
Interpersonal skills - must be comfortable with customer facing
Basic project management skills
Accountability and execution for completing work timely and to specifications
Continuous Improvement Process (CIP) participation
Demonstrates knowledge of industrial processes equipment and controls, experienced in site assessments to assess and resolve pumping equipment performance issues
Demonstrates competence to edit and develop technical reports, technical training and customer presentations. Shows good interpersonal and presentation skills
Demonstrates "customer focus" to support all internal/external technical support requests
Job Posting/Business Card Title: Solutions Engineer
Percentage of Approximate Travel Required: 15%
Primary Posting Location: Singapore, Singapore
Job Posting Category: Engineering/R&D
Employment Type: Full time
Auto req ID: 49198BR
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